Terms & conditions
Here you’ll find all the important details about using my services. Please take a moment to read through my terms & conditions before booking.
Terms & Conditions
1. Booking & Deposit
- A non-refundable deposit of 30% is required to secure your booking.
- The remaining balance is due 2 weeks before the event.
2. Travel & Accommodation
- Travel fees are as follows:
- South Auckland (15 mins) $15
- Auckland CBD (40 mins) $65
- West Auckland (45 mins) $55
- North Shore (55 mins) $75
- Travel outside Auckland, price to be confirmed.
- If travel exceeds 2 hours, accommodation may be required and will be charged to the client.
3. Cancellation Policy
- Booked wedding cancellations
- Must be made 4 weeks in advance, after which 50% of remaining balance must be paid.
- Cancellations made 2 weeks before the wedding date must pay 80% of the payment.
- All other booked services
- Any cancellations made within 48 hours of notice must pay full balance. No refunds will be processed within this timeframe.
- No shows including vouchers and prepaid bookings, will be liable for the full price of the missed booking.
- If the makeup artist cancels
- A full refund will be provided.
4. Payment Terms
- Payments can be made via my booking system or bank transfer.
- Full payment is required 2 weeks before your booking.
5. Client Responsibilities
- Clients must inform the makeup artist of any allergies or sensitivities.
- The makeup artist is not liable for any reactions caused by failure to inform of such conditions.
6. Additional Fees
- A $50 surcharge applies for bookings on public holidays.
- Early morning (before 7am) or late evening (after 6pm) bookings will incur a $30 surcharge.
7. Liability
- The makeup artist is not responsible for any damage to clothing or property during the service.